Acquia Status · History · Incident #27993

RESOLVED

Acquia DAM Service Outage

Critical · Started Sep 3, 2026 · 3:05 PM

  • Duration

    1h 19m

  • Severity

    Critical

  • Detection lead

  • User reports

Summary

Acquia DAM Service Outage

We've resolve the problem causing an issue with some customers ability to log into DAM. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.


  • Started

    Sep 3, 2026 · 3:05 PM

  • Resolved

    Sep 3, 2026 · 4:24 PM

  • Duration

    1h 19m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Investigating

    Sep 3 · 3:05 PM Acquia

    We are currently investigating an issue with some customers ability to log in to DAM.

  • Identified

    Sep 3 · 3:29 PM Acquia

    We've identified the problem causing an issue with some customers ability to log into DAM and we are working on a fix.

  • Monitoring

    Sep 3 · 3:45 PM Acquia

    We've resolved the problem causing an issue with some customers ability to log into DAM and we are monitoring to ensure stability.

  • Resolved

    Sep 3 · 4:24 PM Acquia

    We've resolve the problem causing an issue with some customers ability to log into DAM. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.

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