Degraded 3DSv2 availability

Major · Started Jul 23, 2026 · 11:16 AM

Duration

< 1m
Severity

Major
Detection lead

—
User reports

—

Summary

Degraded 3DSv2 availability

We experienced an interruption to our 3DSv2 service between 11:16am and 11:25am, causing card_not_enrolled responses. Our team were immediately alerted, and mitigations were put in place to increase system capacity. Card processing which does not use 3DSv2 (such as MOTO, Recurring, Apple Pay and Cryptogram Google Pay) was not affected.

Started

Jul 23, 2026 · 11:16 AM
Resolved

Jul 23, 2026 · 11:16 AM
Duration

< 1m
Severity

Major

Event timeline

How this incident unfolded

✓

Resolved
Jul 23 · 1:15 PM Acquired

We experienced an interruption to our 3DSv2 service between 11:16am and 11:25am, causing card_not_enrolled responses. Our team were immediately alerted, and mitigations were put in place to increase system capacity. Card processing which does not use 3DSv2 (such as MOTO, Recurring, Apple Pay and Cryptogram Google Pay) was not affected.