Acquired Status · History · Incident #94303

RESOLVED

Issue processing 3D Secure enrolment

Critical · Started Jul 17, 2026 · 6:30 AM

  • Duration

    57m

  • Severity

    Critical

  • Detection lead

  • User reports

Summary

Issue processing 3D Secure enrolment

The issue has been resolved with processing returned to normal.


  • Started

    Jul 17, 2026 · 6:30 AM

  • Resolved

    Jul 17, 2026 · 7:28 AM

  • Duration

    57m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Investigating

    Jul 17 · 7:00 AM Acquired

    An issue has been identified in the 3D Secure processing that is causing transactions to be rejected. We're investigating the issue.

  • Investigating

    Jul 17 · 7:02 AM Acquired

    We are continuing to investigate this issue.

  • Monitoring

    Jul 17 · 7:15 AM Acquired

    We have implemented a fix and are monitoring closely.

  • Resolved

    Jul 17 · 7:28 AM Acquired

    The issue has been resolved with processing returned to normal.

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