ActiveCampaign Status · History · Incident #6194

RESOLVED

Issue Affecting Segmented Campaigns in the EU Region

Critical · Started Aug 5, 2026 · 5:59 AM

  • Duration

    1d 41m

  • Severity

    Critical

  • Detection lead

    —

  • User reports

    —

Summary

Issue Affecting Segmented Campaigns in the EU Region

This incident has been resolved.


  • Started

    Aug 5, 2026 · 5:59 AM

  • Resolved

    Aug 6, 2026 · 6:40 AM

  • Duration

    1d 41m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Aug 5 · 5:59 AM ActiveCampaign

    Investigating: Engineers are currently investigating an issue affecting Campaign Sending in the EU Data Center. Engineers will provide another update in 30 minutes as more information becomes available.

  • ◐

    Investigating

    Aug 5 · 5:59 AM ActiveCampaign

    We are continuing to investigate this issue.

  • ◐

    Investigating

    Aug 5 · 6:39 AM ActiveCampaign

    We are continuing to investigate this issue.

  • ◉

    Monitoring

    Aug 5 · 8:12 AM ActiveCampaign

    A fix has been implemented and we are monitoring the results.

  • ✓

    Resolved

    Aug 6 · 6:40 AM ActiveCampaign

    This incident has been resolved.

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