AfterPay Status · History · Incident #93800

RESOLVED

Degraded Performance - Afterpay Card

Minor · Started May 8, 2026 · 3:20 AM

  • Duration

    14m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Degraded Performance - Afterpay Card

Service has returned to normal.


  • Started

    May 8, 2026 · 3:20 AM

  • Resolved

    May 8, 2026 · 3:35 AM

  • Duration

    14m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    May 8 · 3:20 AM AfterPay

    We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through.

  • Monitoring

    May 8 · 3:28 AM AfterPay

    Payment approval rates have returned to normal levels, we are continuing to monitor to ensure full restoration.

  • Resolved

    May 8 · 3:35 AM AfterPay

    Service has returned to normal.

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