Issues calling German numbers

Summary

Issues calling German numbers

We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.

• Started

  Aug 11, 2026 · 12:08 PM

• Resolved

  Aug 12, 2026 · 7:15 AM

• Duration

  19h 6m

• Severity

  Minor

• ◐

  Investigating

  Aug 11 · 12:08 PM Aircall

  We are currently investigating an issue impacting some German numbers receiving "number unavailable" messages when calling.

• ◆

  Identified

  Aug 11 · 12:28 PM Aircall

  The issue has been identified as being caused by a specific Carrier Partner in Germany. Numbers hosted by different carriers are unaffected.

• ◆

  Identified

  Aug 11 · 2:06 PM Aircall

  We are observing improvements in outbound calling, despite our partner continuing to work to resolve the issue.

• ◉

  Monitoring

  Aug 11 · 2:06 PM Aircall

  There has been an improvement with outbound calls. We continue monitoring.

• ✓

  Resolved

  Aug 12 · 7:15 AM Aircall

  We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.