Aircall Status · History · Incident #126996

RESOLVED

Login issues in GB and CH

Major · Started Jul 30, 2026 · 8:18 AM

  • Duration

    1h 33m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Login issues in GB and CH

The issue has been found to be affecting one specific ISP in CH and one in GB. We recommend that customers use an alternative network if possible and contact their ISP to help resolve the issue.


  • Started

    Jul 30, 2026 · 8:18 AM

  • Resolved

    Jul 30, 2026 · 9:52 AM

  • Duration

    1h 33m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jul 30 · 8:18 AM Aircall

    We are currently investigating login issues in GB and CH.

  • Identified

    Jul 30 · 8:29 AM Aircall

    We are currently only seeing the issues on one ISP in CH and one in GB. We are continuing to investigate further.

  • Monitoring

    Jul 30 · 9:04 AM Aircall

    The issue has been identified as affecting one ISP in CH and one in GB. We recommend that customers use an alternative network if possible and contact their ISP to help resolve the issue.

  • Resolved

    Jul 30 · 9:52 AM Aircall

    The issue has been found to be affecting one specific ISP in CH and one in GB. We recommend that customers use an alternative network if possible and contact their ISP to help resolve the issue.

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