Edge Delivery Secure CDN platform at Risk of Capacity Issues

Summary

Edge Delivery Secure CDN platform at Risk of Capacity Issues

Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0

• Started

  Oct 21, 2026 · 6:59 PM

• Resolved

  Oct 23, 2026 · 6:57 PM

• Duration

  1d 23h 58m

• Severity

  None

• ◐

  Investigating

  Oct 21 · 6:59 PM Akamai

  We are investigating an emerging issue with our Secure CDN platform with risk of impacting capacity. We are actively investigating the issue and will provide another update within the next 30 minutes.We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

• ◐

  Investigating

  Oct 21 · 7:33 PM Akamai

  We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0. We will provide an update within the next 60 minutes.

• ◐

  Investigating

  Oct 21 · 8:33 PM Akamai

  We are continuing to investigate this issue. We will provide an update within the next 60 minutes.

• ◆

  Identified

  Oct 21 · 9:29 PM Akamai

  We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0. We will continue to provide updates as progress is made.

• ◆

  Identified

  Oct 21 · 11:15 PM Akamai

  We have identified the cause of the issue, and a fix is being implemented. We will continue to provide updates as progress is made.

• ◆

  Identified

  Oct 22 · 12:41 AM Akamai

  We continue to work on implementing a permanent fix to prevent recurrence. We can confirm that there are currently no delivery issues and that the network has remained stable since the brief impact observed at approximately 18:23 UTC. Additionally, as of 20:09 UTC, our propagation system channels are processing requests normally.We will provide our next update during the US business day on October 22.

• ◆

  Identified

  Oct 22 · 8:51 PM Akamai

  We continue to work on implementing a permanent fix to prevent recurrence. The deployment with the fix is continuing with no issues and it is expected to finalize tomorrow October 23rd during US business hours. During this time customers may experience minor instability; however, we do not anticipate any service disruptions. We are closely monitoring our systems and the deployment to ensure that there is no impact during this period.We will provide our next update during the US business day on October 23rd.

• ✓

  Resolved

  Oct 23 · 6:57 PM Akamai

  We can confirm that the issue was mitigated at 17:44 UTC on October 23, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.17:

• ✓

  Postmortem

  Oct 26 · 10:45 PM Akamai

  Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0