AkitaBox Status · History · Incident #104044

RESOLVED

Notifications not being processed by vendor

Minor · Started Mar 24, 2025 · 8:10 PM

  • Duration

    5h 14m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Notifications not being processed by vendor

Our vendor has resolved the issue with sending to Google Workspace based email addresses.


  • Started

    Mar 24, 2025 · 8:10 PM

  • Resolved

    Mar 25, 2025 · 1:24 AM

  • Duration

    5h 14m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Mar 24 · 8:10 PM AkitaBox

    We are monitoring our vendor who is having an issue with sending emails to Google workspace based email addresses

  • ◉

    Monitoring

    Mar 24 · 11:13 PM AkitaBox

    Our vendor has deployed a fix, and they are monitoring to validate that the issue has been resolved. We will continue to monitor and update when fully resolved.

  • ✓

    Resolved

    Mar 25 · 1:24 AM AkitaBox

    Our vendor has resolved the issue with sending to Google Workspace based email addresses.

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