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Akua Status · History · Incident #141784

RESOLVED

Partial outage in Mastercard rail

Major · Started Sep 27, 2026 · 4:09 AM

  • Duration

    32m

  • Severity

    Major

  • Detection lead

    —

  • User reports

    —

Summary

Partial outage in Mastercard rail

Issue with the provider is fully resolved

  • Started

    Sep 27, 2026 · 4:09 AM

  • Resolved

    Sep 27, 2026 · 4:42 AM

  • Duration

    32m

  • Severity

    Major

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Sep 27 · 4:09 AM Akua

    The team is working with Mastercard on call team to recover from the issue as fast as possible.

  • ◉

    Monitoring

    Sep 27 · 4:18 AM Akua

    The 3rd party provider could restablish its service and is now working as expected, team is actively monitoring.

  • ✓

    Resolved

    Sep 27 · 4:42 AM Akua

    Issue with the provider is fully resolved

Pattern

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