Akua Status · History · Incident #93913

RESOLVED

Payments with incorrect status in the dashboard

Minor · Started May 29, 2026 · 9:42 PM

Duration

1h 10m
Severity

Minor
Detection lead

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User reports

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Summary

Payments with incorrect status in the dashboard

Issue was resolved and all the payments were resynced.

Started

May 29, 2026 · 9:42 PM
Resolved

May 29, 2026 · 10:52 PM
Duration

1h 10m
Severity

Minor

Event timeline

How this incident unfolded

◆

Identified
May 29 · 9:42 PM Akua

We've identified desynchronization between the dashboard payment's statuses and real payment status. Team is currently working in the fix
✓

Resolved
May 29 · 10:52 PM Akua

Issue was resolved and all the payments were resynced.

Pattern

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