Conversation availability for the Europe region is degraded

Summary

Conversation availability for the Europe region is degraded

The issue has been fully resolved, and all systems are operating normally. Thank you for bearing with us.

• Started

  Jan 27, 2026 · 3:55 PM

• Resolved

  Jan 27, 2026 · 6:01 PM

• Duration

  2h 6m

• Severity

  Minor

• ◐

  Investigating

  Jan 27 · 3:55 PM Amigo AI

  We’re aware of an issue that may be impacting some users and are currently investigating. We’ll provide an update as soon as we know more.

• ◉

  Monitoring

  Jan 27 · 5:00 PM Amigo AI

  We have cut over to other regions and are observing significantly reduced error rates and latency is returning to normal. We will continue to monitor for the next hour and provide an update.

• ✓

  Resolved

  Jan 27 · 6:01 PM Amigo AI

  The issue has been fully resolved, and all systems are operating normally. Thank you for bearing with us.