Widespread API and platform outage

Summary

Widespread API and platform outage

The issue has been fully resolved, and all systems are operating normally. Thank you for bearing with us.

• Started

  Aug 25, 2025 · 2:11 PM

• Resolved

  Aug 25, 2025 · 4:48 PM

• Duration

  2h 37m

• Severity

  Critical

• ◐

  Investigating

  Aug 25 · 2:11 PM Amigo AI

  We’re aware of an issue that is causing all API endpoints and platform workspaces to be unavailable.

• ◉

  Monitoring

  Aug 25 · 3:07 PM Amigo AI

  We identified the issue as being caused by a automated AWS AMI version update that caused a compatibility issue with the load balancer controller. We’ve applied a fix and are monitoring the system closely to ensure everything is working as expected.

• ✓

  Resolved

  Aug 25 · 4:48 PM Amigo AI

  The issue has been fully resolved, and all systems are operating normally. Thank you for bearing with us.