Degraded performance: slow requests and export/import delays

Summary

Degraded performance: slow requests and export/import delays

This incident has been resolved.

• Started

  Jun 1, 2026 · 12:17 PM

• Resolved

  Jun 1, 2026 · 4:21 PM

• Duration

  4h 4m

• Severity

  Minor

• ◐

  Investigating

  Jun 1 · 12:17 PM Apicbase

  We're currently experiencing two performance issues: Slow requests — response times across the platform are slower than usual. Requests are completing but may take longer than normal. Export/import delays — jobs in the export/import queue are taking longer than usual to process. No data is lost; queued items will be processed once throughput returns to normal.

• ◆

  Identified

  Jun 1 · 12:53 PM Apicbase

  The issue has been identified and a fix is being implemented.

• ◉

  Monitoring

  Jun 1 · 3:31 PM Apicbase

  A fix has been implemented and we are monitoring the results.

• ◉

  Monitoring

  Jun 1 · 4:07 PM Apicbase

  We are continuing to monitor for any further issues.

• ✓

  Resolved

  Jun 1 · 4:21 PM Apicbase

  This incident has been resolved.