Apicbase Status · History · Incident #28247

RESOLVED

Issues logging in with Single Sign On

Minor · Started Oct 4, 2024 · 9:21 AM

  • Duration

    43m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Issues logging in with Single Sign On

We are closing this issue and marking it as resolved.


  • Started

    Oct 4, 2024 · 9:21 AM

  • Resolved

    Oct 4, 2024 · 10:04 AM

  • Duration

    43m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Oct 4 · 9:21 AM Apicbase

    We are currently investigating an issue where some users are experiencing issues logging in with Single Sign On. While we investigate the issue a workaround is to disable Single Sign On for your account(s). You can also reach out to support@apicbase.com if you need assistance from us.

  • Identified

    Oct 4 · 9:23 AM Apicbase

    Our team has identified the issue and is actively working on a solution.

  • Monitoring

    Oct 4 · 9:35 AM Apicbase

    We have issued a fix for the issue and users should be able to login using Single Sign On again. Our teams are monitoring the situation.

  • Resolved

    Oct 4 · 10:04 AM Apicbase

    We are closing this issue and marking it as resolved.

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