Performance Issues Affecting Public Cloud

Summary

Performance Issues Affecting Public Cloud

Resolved — Jul 14, 03:05 CDT This incident is now resolved. Public Cloud services are working normally again. Thank you for your patience.

• Started

  Jul 14, 2026 · 6:14 AM

• Resolved

  Jul 14, 2026 · 6:15 AM

• Duration

  < 1m

• Severity

  Major

• ◐

  Investigating

  Jul 14 · 6:14 AM Appspace

  Investigating — Jul 14, 00:45 CDT We are looking into reports of errors and slow performance in the Public Cloud. Some devices may fail to load content, and some sign-ins or requests may be slow or time out. We will share an update soon.

• ◐

  Investigating

  Jul 14 · 6:15 AM Appspace

  We are continuing to investigate this issue. Monitoring — Jul 14, 02:40 CDT We have found the cause and applied a fix. Services are recovering and we are watching closely to make sure everything stays stable.

• ✓

  Resolved

  Jul 14 · 6:15 AM Appspace

  Resolved — Jul 14, 03:05 CDT This incident is now resolved. Public Cloud services are working normally again. Thank you for your patience.