Login and Performance Issues Affecting Public Cloud Servers

Summary

Login and Performance Issues Affecting Public Cloud Servers

This incident has been resolved.

• Started

  Jul 1, 2026 · 8:41 AM

• Resolved

  Jul 7, 2026 · 12:37 PM

• Duration

  6d 3h 56m

• Severity

  Major

• ◐

  Investigating

  Jul 1 · 8:41 AM Appspace

  We are currently investigating reports of users being unable to log in to public cloud servers, along with reports of slow performance. Some customers may experience authentication failures, timeouts, or degraded response times. We will update once we have identified the issue.

• ◉

  Monitoring

  Jul 1 · 2:48 PM Appspace

  A fix has been deployed and we're seeing positive performance improvements.

• ✓

  Resolved

  Jul 7 · 12:37 PM Appspace

  This incident has been resolved.