Apptio Targetprocess Status · History · Incident #137738

RESOLVED

Automation rules are not getting triggered in US2 cluster for some accounts

Major · Started Sep 16, 2026 · 2:24 PM

Duration

3h 3m
Severity

Major
Detection lead

—
User reports

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Summary

Automation rules are not getting triggered in US2 cluster for some accounts

This incident has been resolved.

Started

Sep 16, 2026 · 2:24 PM
Resolved

Sep 16, 2026 · 5:28 PM
Duration

3h 3m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Sep 16 · 2:24 PM Apptio Targetprocess

The Automation rules are not getting triggered for accounts hosted in US2 cluster for some accounts. We are investigating the issue.
◐

Investigating
Sep 16 · 2:49 PM Apptio Targetprocess

We are continuing to investigate this issue.
◉

Monitoring
Sep 16 · 4:51 PM Apptio Targetprocess

A fix has been implemented and we are monitoring the results.
✓

Resolved
Sep 16 · 5:28 PM Apptio Targetprocess

This incident has been resolved.

Pattern

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