AppZen Status · History · Incident #142512

RESOLVED

Expense Audit – Chrome River Ingestion Issue

Minor · Started Sep 29, 2026 · 6:48 AM

  • Duration

    3h 57m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Expense Audit – Chrome River Ingestion Issue

This incident has been resolved by the Emburse team. Emburse Engineering team will take a deeper dive into what happened and will provide further details. We have verified that report ingestion has resumed.


  • Started

    Sep 29, 2026 · 6:48 AM

  • Resolved

    Sep 29, 2026 · 10:46 AM

  • Duration

    3h 57m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Sep 29 · 6:48 AM AppZen

    Users may experience an issue where reports from Chrome River are not being ingested into AppZen. This issue is related to an ongoing issue on the Emburse/Chrome River side. We are working with their team to resolve this on priority. We apologize for the inconvenience caused and will provide further updates as more information becomes available.

  • ◆

    Identified

    Sep 29 · 7:30 AM AppZen

    The issue has been identified, and a fix is being implemented by the Chrome River (Emburse) Team

  • ✓

    Resolved

    Sep 29 · 10:46 AM AppZen

    This incident has been resolved by the Emburse team. Emburse Engineering team will take a deeper dive into what happened and will provide further details. We have verified that report ingestion has resumed.

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