Processing Delay - (Degraded Performance)

Summary

Processing Delay - (Degraded Performance)

This incident has been resolved.

• Started

  Oct 22, 2026 · 2:43 PM

• Resolved

  Oct 22, 2026 · 10:58 PM

• Duration

  8h 15m

• Severity

  Minor

• ◐

  Investigating

  Oct 22 · 2:43 PM AppZen

  We are investigating reports that some invoices in Autonomous AP are remaining in “Processing” status longer than expected. Some customers may also see slower processing times across other AppZen products. Our engineering team is actively investigating, and we will provide an update within 60 minutes.

• ◉

  Monitoring

  Oct 22 · 2:45 PM AppZen

  A fix has been put in place, and processing capacity has been increased. Processing is returning to normal, and invoices are moving to their correct status. Invoices delayed earlier will be processed automatically and do not need to be resubmitted. We are monitoring closely to confirm full recovery.

• ◉

  Monitoring

  Oct 22 · 2:50 PM AppZen

  We are continuing to monitor for any further issues.

• ✓

  Resolved

  Oct 22 · 10:58 PM AppZen

  This incident has been resolved.