Apsis Pro Status · History · Incident #63571

RESOLVED

Email reports are not loading for some customers

Major · Started Dec 6, 2023 · 10:33 AM

  • Duration

    34m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Email reports are not loading for some customers

Problem was identified and resolved - all reports should work as normal.


  • Started

    Dec 6, 2023 · 10:33 AM

  • Resolved

    Dec 6, 2023 · 11:08 AM

  • Duration

    34m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Dec 6 · 10:33 AM Apsis Pro

    We have identified and issue with displaying proper email reports in Pro. It does not affect all the customers, but some of them may suffer from report page not loading entirely. Incident response team is investigating the issue.

  • Resolved

    Dec 6 · 11:08 AM Apsis Pro

    Problem was identified and resolved - all reports should work as normal.

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