There is an ongoing issue with our hosting provider, which is causing our applications to be unavailable

Critical · Started Feb 29, 2024 · 4:02 PM

Duration

7m
Severity

Critical
Detection lead

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User reports

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Summary

There is an ongoing issue with our hosting provider, which is causing our applications to be unavailable

Issue has been fixed on hosting provider side. Issue was due to a "CPU spikes on the ingress gateway" (load balancers exposing Golive & TIme Squad application on the web). We apologize for any inconvenience Thank you for your patience.

Started

Feb 29, 2024 · 4:02 PM
Resolved

Feb 29, 2024 · 4:09 PM
Duration

7m
Severity

Critical

Event timeline

How this incident unfolded

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Investigating
Feb 29 · 4:02 PM Apwide

We are currently experiencing an issue with our hosting provider, causing our applications to be temporarily unavailable. We apologize for any inconvenience and are actively working to resolve the issue as quickly as possible. Thank you for your patience.
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Resolved
Feb 29 · 4:30 PM Apwide

Issue has been fixed on hosting provider side. Issue was due to a "CPU spikes on the ingress gateway" (load balancers exposing Golive & TIme Squad application on the web). We apologize for any inconvenience Thank you for your patience.