Apwide Status · History · Incident #104242

RESOLVED

Major outage

Critical · Started Nov 16, 2023 · 2:50 AM

  • Duration

    13h 49m

  • Severity

    Critical

  • Detection lead

    —

  • User reports

    —

Summary

Major outage

This incident has been resolved


  • Started

    Nov 16, 2023 · 2:50 AM

  • Resolved

    Nov 16, 2023 · 4:40 PM

  • Duration

    13h 49m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Nov 16 · 7:33 AM Apwide

    We are currently investigating this issue.

  • ◆

    Identified

    Nov 16 · 7:52 AM Apwide

    The issue has been identified by our hosting provider and a fix is being implemented. More information: https://public-cloud.status-ovhcloud.com/incidents/6sd9lwym7zdt

  • ◆

    Identified

    Nov 16 · 8:45 AM Apwide

    A fix is being implemented by our hosting provider.

  • ◆

    Identified

    Nov 16 · 12:08 PM Apwide

    Our hosting provider is still working on a fix and we are actively following up. There is no estimated resolution time for the time being.

  • ◉

    Monitoring

    Nov 16 · 2:40 PM Apwide

    A fix has been implemented by our hosting provider and the service is restored. We are monitoring the situation.

  • ✓

    Resolved

    Nov 16 · 4:40 PM Apwide

    This incident has been resolved

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