ArborXR Status · History · Incident #7313

RESOLVED

Users might experience slow loading or errors while navigating the management portal.

Minor · Started Apr 4, 2025 · 1:57 PM

  • Duration

    3d 4m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Users might experience slow loading or errors while navigating the management portal.

Team has finished monitoring and all services have been restored to their original performance levels.


  • Started

    Apr 4, 2025 · 1:57 PM

  • Resolved

    Apr 7, 2025 · 2:01 PM

  • Duration

    3d 4m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Apr 4 · 1:57 PM ArborXR

    Errors may appear when navigating the portal website

  • Monitoring

    Apr 4 · 2:12 PM ArborXR

    The team has identified the issue, and performance of the management portal has returned to normal. The team will continue to monitor throughout the day. Please contact support if you continue to have any issues.

  • Investigating

    Apr 4 · 4:31 PM ArborXR

    We are showing some management portal issues again. The team is currently investigating.

  • Monitoring

    Apr 4 · 4:58 PM ArborXR

    Performance is back to normal. Team continuing to monitor.

  • Resolved

    Apr 7 · 2:01 PM ArborXR

    Team has finished monitoring and all services have been restored to their original performance levels.

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