ArborXR Status · History · Incident #7315

RESOLVED

Web Portal Unavailable

Critical · Started Oct 30, 2024 · 6:09 PM

  • Duration

    8d 2h 54m

  • Severity

    Critical

  • Detection lead

  • User reports

Summary

Web Portal Unavailable

All systems are functioning as expected.


  • Started

    Oct 30, 2024 · 6:09 PM

  • Resolved

    Nov 7, 2024 · 9:04 PM

  • Duration

    8d 2h 54m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Investigating

    Oct 30 · 6:09 PM ArborXR

    The management portal is currently unavailable. The team is working to resolve the issue.

  • Identified

    Oct 30 · 6:12 PM ArborXR

    We've identified the issue. Users might see sporadic errors as the site it being returned to normal operation.

  • Monitoring

    Oct 30 · 6:17 PM ArborXR

    The management portal is now operational. The team will continue to monitor the situation. Please don't hesitate to report any new issues to our support team.

  • Resolved

    Nov 7 · 9:04 PM ArborXR

    All systems are functioning as expected.

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