Arexico Status · History · Incident #89403

RESOLVED

Delayed invoice processing

Minor · Started Apr 25, 2026 · 4:10 PM

  • Duration

    34d 18h 49m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Delayed invoice processing

Immediate invoice issuance has been restored, and previously delayed invoices have now been issued as well. If you got any questions, do not hesitate to reach out to support@arexico.com.


  • Started

    Apr 25, 2026 · 4:10 PM

  • Resolved

    May 30, 2026 · 11:00 AM

  • Duration

    34d 18h 49m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Apr 25 · 4:10 PM Arexico

    We are currently experiencing delays in the processing of invoices for payments made to our German entity. We are working on a solution. If you have not received an invoice for a payment after 14 days, please reach out to our team at support@arexico.com. We are sorry for the inconvenience.

  • Resolved

    May 31 · 3:53 PM Arexico

    Immediate invoice issuance has been restored, and previously delayed invoices have now been issued as well. If you got any questions, do not hesitate to reach out to support@arexico.com.

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