Multiple customers are reporting issues authenticating credentials on Orchestrator

Summary

Multiple customers are reporting issues authenticating credentials on Orchestrator

The issue that was identified has now been fully resolved.

• Started

  Sep 26, 2025 · 3:00 AM

• Resolved

  Sep 26, 2025 · 4:34 PM

• Duration

  13h 33m

• Severity

  Major

• ◐

  Investigating

  Sep 26 · 11:31 AM Aruba Networks

  We're currently investigating an issue that is preventing users from logging onto Cloud Orchestrator, as well as downloading software. We hope to resolve this issue quickly.

• ◆

  Identified

  Sep 26 · 11:31 AM Aruba Networks

  We have identified the issue preventing users from logging into Cloud Orchestrator and downloading software and are working to resolve it.

• ◉

  Monitoring

  Sep 26 · 11:32 AM Aruba Networks

  We are currently monitoring the issue and hope to resolve it quickly.

• ✓

  Resolved

  Sep 26 · 4:34 PM Aruba Networks

  The issue that was identified has now been fully resolved.