Multiple customers are reporting issues authenticating credentials on Orchestrator

Summary

Multiple customers are reporting issues authenticating credentials on Orchestrator

The issue that was identified has now been fully resolved.

• Started

  May 22, 2025 · 8:00 AM

• Resolved

  May 22, 2025 · 9:45 AM

• Duration

  1h 45m

• Severity

  Critical

• ◐

  Investigating

  May 22 · 2:46 PM Aruba Networks

  We're currently investigating an issue that is preventing users from logging onto Cloud Orchestrator, as well as downloading software. We hope to resolve this issue quickly.

• ◆

  Identified

  May 22 · 2:46 PM Aruba Networks

  We have identified the issue preventing users from logging into Cloud Orchestrator and downloading software and are working to resolve it.

• ◆

  Identified

  May 22 · 2:46 PM Aruba Networks

  We are continuing to work on a fix for this issue.

• ◉

  Monitoring

  May 22 · 2:47 PM Aruba Networks

  We are currently monitoring the issue and hope to resolve it quickly.

• ✓

  Resolved

  May 22 · 2:47 PM Aruba Networks

  The issue that was identified has now been fully resolved.