Asana Status · History · Incident #285

RESOLVED

Errors loading Asana

Minor · Started Mar 26, 2026 · 3:03 PM

Duration

3h 30m
Severity

Minor
Detection lead

—
User reports

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Summary

Errors loading Asana

This incident has been resolved.

Started

Mar 26, 2026 · 3:03 PM
Resolved

Mar 26, 2026 · 6:34 PM
Duration

3h 30m
Severity

None

Event timeline

How this incident unfolded

◐

Investigating
Mar 26 · 3:03 PM Asana

We have received reports that some users are unable to load Asana, especially in and around New York/the East Coast of the US, and have observed intermittent errors. We are investigating this, and will provide an update within an hour.
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Monitoring
Mar 26 · 3:50 PM Asana

We believe that this was related to http3, and have disabled http3 for the affected CloudFront distribution. We believe Asana should now load after a hard refresh.
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Resolved
Mar 26 · 6:34 PM Asana

This incident has been resolved.

Pattern

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