Asana Status · History · Incident #285

RESOLVED

Errors loading Asana

Minor · Started Mar 26, 2026 · 3:03 PM

  • Duration

    3h 30m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Errors loading Asana

This incident has been resolved.


  • Started

    Mar 26, 2026 · 3:03 PM

  • Resolved

    Mar 26, 2026 · 6:34 PM

  • Duration

    3h 30m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    Mar 26 · 3:03 PM Asana

    We have received reports that some users are unable to load Asana, especially in and around New York/the East Coast of the US, and have observed intermittent errors. We are investigating this, and will provide an update within an hour.

  • Monitoring

    Mar 26 · 3:50 PM Asana

    We believe that this was related to http3, and have disabled http3 for the affected CloudFront distribution. We believe Asana should now load after a hard refresh.

  • Resolved

    Mar 26 · 6:34 PM Asana

    This incident has been resolved.

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