AWS degradation

Summary

AWS degradation

This incident has been resolved, data that failed to process during the degradation period has been re-run.

• Started

  Jun 14, 2023 · 8:45 AM

• Resolved

  Jun 14, 2023 · 11:02 AM

• Duration

  2h 16m

• Severity

  None

• ◉

  Monitoring

  Jun 14 · 8:45 AM Atomic.io

  AWS is currently experiencing degradation which is impacting Atomic. For all customers, log-in to the Atomic Workbench is currently intermittently not working due to this. Some Atomic customers may experience delays in cards sending, analytic events coming through, insights data writing, among other issues. Once the issue in AWS is resolved Atomic will be able to re-run any missed data processing such as the above examples.

• ◉

  Monitoring

  Jun 14 · 9:40 AM Atomic.io

  The issue with Atomic Workbench log-in has been resolved. Data processing error rates have dropped though there may still be delays with some processing. We are continuing to monitor.

• ✓

  Resolved

  Jun 14 · 11:02 AM Atomic.io

  This incident has been resolved, data that failed to process during the degradation period has been re-run.