Balsamiq Status · History · Incident #41079

RESOLVED

Service Disruption

Critical · Started Aug 22, 2025 · 3:40 AM

  • Duration

    1h 9m

  • Severity

    Critical

  • Detection lead

  • User reports

Summary

Service Disruption

This incident has been resolved. All systems are operating normally again. Thanks for your understanding and patience.


  • Started

    Aug 22, 2025 · 3:40 AM

  • Resolved

    Aug 22, 2025 · 4:49 AM

  • Duration

    1h 9m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Identified

    Aug 22 · 3:40 AM Balsamiq

    We’ve found an issue impacting Balsamiq Cloud. A fix is in progress and we're working to restore normal service as quickly as possible.

  • Identified

    Aug 22 · 3:57 AM Balsamiq

    We are continuing to work on a fix for this issue. Sorry for the trouble and thanks for your patience.

  • Identified

    Aug 22 · 4:20 AM Balsamiq

    We’re still working on resolving the issue. No fix yet, but our team is on it and making progress behind the scenes. We’ll continue to share updates here. Thanks for your patience — we really appreciate it.

  • Monitoring

    Aug 22 · 4:44 AM Balsamiq

    We fixed the issue impacting Balsamiq Cloud. It looks like everything is working again, but we're monitoring closely to ensure everything remains operational.

  • Resolved

    Aug 22 · 4:49 AM Balsamiq

    This incident has been resolved. All systems are operating normally again. Thanks for your understanding and patience.

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