Bandwidth Status · History · Incident #145865

ACTIVE INCIDENT

Inbound Calling Incident

Minor · Started Oct 7, 2026 · 3:20 PM

Duration

Ongoing
Severity

Minor
Detection lead

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User reports

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Summary

Inbound Calling Incident

Teams are observing expected calling behavior and will monitor for stability.

Started

Oct 7, 2026 · 3:20 PM
Status

Monitoring
Duration

Ongoing
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Oct 7 · 3:20 PM Bandwidth

Bandwidth teams are investigating an Inbound Calling incident where a subset of inbound calls from the Lumen network are failing to connect to the Bandwidth network. Teams and this partner are working to restore expected calling services.
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Identified
Oct 7 · 4:55 PM Bandwidth

Teams have identified the off network condition and are working to restore expected calling behaviors.
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Monitoring
Oct 7 · 6:52 PM Bandwidth

Teams are observing expected calling behavior and will monitor for stability.

Pattern

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