SMS and MMS 10DLC Failure

Minor · Started Oct 7, 2026 · 5:51 PM

Duration

Ongoing
Severity

Minor
Detection lead

—
User reports

—

Summary

SMS and MMS 10DLC Failure

Bandwidth teams are investigating an incident impacting outbound 10DLC messages towards AT&T. These messages may incorrectly fail to deliver due to an off network condition labeling said messages as fraud.

Started

Oct 7, 2026 · 5:51 PM
Status

Investigating
Duration

Ongoing
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Oct 7 · 5:51 PM Bandwidth

Bandwidth teams are investigating an incident impacting outbound 10DLC messages towards AT&T. These messages may incorrectly fail to deliver due to an off network condition labeling said messages as fraud.