Bandwidth Status · History · Incident #145870

RESOLVED

SMS and MMS 10DLC Spam Rejection Incident

Minor · Started Oct 7, 2026 · 3:32 PM

  • Duration

    < 1m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

SMS and MMS 10DLC Spam Rejection Incident

For a short period of time, some 10DLC SMS and MMS messages towards AT&T destinations incorrectly received a rejection related to Spam Filtering due to an off-network condition. The incident has been resolved and we are observing expected network behavior.


  • Started

    Oct 7, 2026 · 3:32 PM

  • Resolved

    Oct 7, 2026 · 3:32 PM

  • Duration

    < 1m

  • Severity

    None

Event timeline

How this incident unfolded

  • ✓

    Resolved

    Oct 7 · 3:32 PM Bandwidth

    For a short period of time, some 10DLC SMS and MMS messages towards AT&T destinations incorrectly received a rejection related to Spam Filtering due to an off-network condition. The incident has been resolved and we are observing expected network behavior.

Get an email when Bandwidth opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.