Beamery Status · History · Incident #24139

RESOLVED

Some customers cannot access Beamery via SSO

Major · Started Dec 2, 2025 · 9:39 PM

  • Duration

    78d 5h 14m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Some customers cannot access Beamery via SSO

All affected customers have been contacted with resolution steps and we have confirmed the issue is no longer present for all who have completed the steps.


  • Started

    Dec 2, 2025 · 9:39 PM

  • Resolved

    Sep 15, 2025 · 4:25 PM

  • Duration

    78d 5h 14m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Dec 2 · 9:39 PM Beamery

    Some customers are unable to access Beamery via SSO

  • Resolved

    Dec 2 · 9:39 PM Beamery

    All affected customers have been contacted with resolution steps and we have confirmed the issue is no longer present for all who have completed the steps.

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