Reduced Email Deliverability for CRM-Generated Emails

Summary

Reduced Email Deliverability for CRM-Generated Emails

The issue affecting deliverability of some CRM system-generated emails has been resolved. Our final sweep confirmed no other areas were impacted, and outbound candidate-facing emails were unaffected throughout. Deliverability has returned to normal. Thank you for your patience.

• Started

  Jun 18, 2026 · 10:46 AM

• Resolved

  Jun 18, 2026 · 12:55 PM

• Duration

  2h 8m

• Severity

  Minor

• ◐

  Investigating

  Jun 18 · 10:46 AM Beamery

  We are investigating reports that some CRM system-generated emails may be delivered to recipients' spam or junk folders rather than their inboxes. This does not affect outbound candidate-facing emails, which are sending and delivering as normal. We will provide an update as soon as we have more information.

• ◉

  Monitoring

  Jun 18 · 11:01 AM Beamery

  We have implemented a fix for the affected CRM system-generated emails and are now monitoring deliverability to confirm messages are reaching inboxes as expected. As a precaution, we are also carrying out a final sweep to check for any other areas that may have been impacted. Outbound candidate-facing emails remain unaffected throughout. We will confirm once the fix is fully verified.

• ✓

  Resolved

  Jun 18 · 12:55 PM Beamery

  The issue affecting deliverability of some CRM system-generated emails has been resolved. Our final sweep confirmed no other areas were impacted, and outbound candidate-facing emails were unaffected throughout. Deliverability has returned to normal. Thank you for your patience.