Beamery Status · History · Incident #140427

RESOLVED

Outdated data within Reports

Minor · Started Sep 23, 2026 · 9:34 AM

  • Duration

    7d 2h 43m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Outdated data within Reports

This issue is now resolved. Thanks for your patience, Beamery Engineering


  • Started

    Sep 23, 2026 · 9:34 AM

  • Resolved

    Sep 30, 2026 · 12:18 PM

  • Duration

    7d 2h 43m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Sep 23 · 9:34 AM Beamery

    We are currently investigating some inaccuracies (outdated data) in reports within our reporting feature. No data has been lost and we will provide an update as soon as we can. Our apologies for any inconvenience caused, Beamery Engineering

  • ◆

    Identified

    Sep 24 · 8:21 AM Beamery

    We have identified the issue and have initiated a data refresh in all production environments to remediate the inaccuracies within the reports. We will provide a further update on timelines for completion later this week. Our apologies for any inconvenience caused, Beamery Engineering

  • ◆

    Identified

    Sep 24 · 1:50 PM Beamery

    Private and EU Tenants reports within the CRM should now be fixed and contain accurate data. US Tenants reports are still in progress and an update will be provide as soon as possible. Our apologies for any inconvenience caused, Beamery Engineering

  • ◉

    Monitoring

    Sep 28 · 1:27 PM Beamery

    All Tenants reports should now be fixed with accurate data. Our apologies for any inconvenience caused, Beamery Engineering

  • ✓

    Resolved

    Sep 30 · 12:18 PM Beamery

    This issue is now resolved. Thanks for your patience, Beamery Engineering

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