Beamery Status · History · Incident #24126

RESOLVED

Beamery Login Page Issues when visiting from https://beamery.eu

Minor · Started Sep 1, 2026 · 2:27 PM

  • Duration

    51m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Beamery Login Page Issues when visiting from https://beamery.eu

We have identified and fixed an issue that caused some EU users to be redirected to the [beamery.com](http://beamery.com "beamery.com") login page instead of [beamery.eu](http://beamery.eu "beamery.eu"). The fix is now live and no action is needed for the majority of users. If you are still being sent to the wrong login page, this is a cached redirect held in your browser rather than an ongoing fault. To resolve it, either clear your browser cache or go directly to your regional login page: • EU: [https://login.beamery.eu/sso](https://login.beamery.eu/sso "https://login.beamery.eu/sso") • US: [https://login.beamery.com/sso](https://login.beamery.com/sso "https://login.beamery.com/sso") Opening the page in a private or incognito window will also bypass the cached redirect if you would rather not clear your cache.


  • Started

    Sep 1, 2026 · 2:27 PM

  • Resolved

    Sep 1, 2026 · 3:18 PM

  • Duration

    51m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    Sep 1 · 2:27 PM Beamery

    We are investigating reports of EU users being redirected to US login pages when accessing login from the [Beamery homepage](https://beamery.eu/ "Beamery homepage"). If you are experiencing this issue, please use this link to login: [https://login.beamery.eu/sso](https://login.beamery.eu/sso "https://login.beamery.eu/sso")

  • Resolved

    Sep 1 · 3:18 PM Beamery

    We have identified and fixed an issue that caused some EU users to be redirected to the [beamery.com](http://beamery.com "beamery.com") login page instead of [beamery.eu](http://beamery.eu "beamery.eu"). The fix is now live and no action is needed for the majority of users. If you are still being sent to the wrong login page, this is a cached redirect held in your browser rather than an ongoing fault. To resolve it, either clear your browser cache or go directly to your regional login page: • EU: [https://login.beamery.eu/sso](https://login.beamery.eu/sso "https://login.beamery.eu/sso") • US: [https://login.beamery.com/sso](https://login.beamery.com/sso "https://login.beamery.com/sso") Opening the page in a private or incognito window will also bypass the cached redirect if you would rather not clear your cache.

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