Beanworks Status · History · Incident #11661

RESOLVED

Ongoing issue detected with Document Extraction service, investigation ongoing

Critical · Started Apr 27, 2026 · 2:10 PM

  • Duration

    17h 10m

  • Severity

    Critical

  • Detection lead

    —

  • User reports

    —

Summary

Ongoing issue detected with Document Extraction service, investigation ongoing

This incident has been resolved.


  • Started

    Apr 27, 2026 · 2:10 PM

  • Resolved

    Apr 28, 2026 · 7:21 AM

  • Duration

    17h 10m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Apr 27 · 2:10 PM Beanworks

    We are currently investigating this issue.

  • ◆

    Identified

    Apr 27 · 2:56 PM Beanworks

    The issue has been identified and a fix is being implemented.

  • ✓

    Resolved

    Apr 28 · 7:21 AM Beanworks

    This incident has been resolved.

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