Quadient AP in maintenance mode – critical security upgrade

Summary

Quadient AP in maintenance mode – critical security upgrade

The maintenance window is now closed, all systems confirmed operational. Thank you for your patience and understanding.

• Started

  Oct 21, 2026 · 9:30 AM

• Resolved

  Oct 21, 2026 · 5:10 PM

• Duration

  7h 40m

• Severity

  Critical

• ◐

  Investigating

  Oct 21 · 9:30 AM Beanworks

  Quadient AP is temporarily unavailable due to urgent security maintenance. We expect the service to be fully restored within the next few hours. No action is required on your side. We apologize for the inconvenience.

• ◆

  Identified

  Oct 21 · 10:40 AM Beanworks

  Quadient AP is temporarily unavailable due to urgent security maintenance. We expect the service to be fully restored within the next few hours. No action is required on your side. We apologize for the inconvenience. Update: The maintenance is still in progress, and the application is unavailable until completed. The processing of transactions is paused, but all delayed transactions will be processed once the service is restored.

• ◆

  Identified

  Oct 21 · 1:29 PM Beanworks

  Quadient AP is temporarily unavailable due to urgent security maintenance. We expect the service to be fully restored within the next few hours. No action is required on your side. We apologize for the inconvenience. Update: We started the verification of the changes, the last phase of the maintenance. Once completed successfully, access to Quadient AP will be restored. Thank you for your patience.

• ◉

  Monitoring

  Oct 21 · 2:10 PM Beanworks

  The maintenance is now complete, and the service is back up and running. We will monitor the situation to ensure it operates normally. Thank you for your patience.

• ✓

  Resolved

  Oct 21 · 5:10 PM Beanworks

  The maintenance window is now closed, all systems confirmed operational. Thank you for your patience and understanding.