Beanworks Status · History · Incident #11664

RESOLVED

Invoice processing is blocked for certain customers

Critical · Started Jan 23, 2026 · 8:59 AM

Duration

39d 3h 19m
Severity

Critical
Detection lead

—
User reports

—

Summary

Invoice processing is blocked for certain customers

This incident has been resolved.

Started

Jan 23, 2026 · 8:59 AM
Resolved

Mar 3, 2026 · 12:18 PM
Duration

39d 3h 19m
Severity

Critical

Event timeline

How this incident unfolded

◐

Investigating
Jan 23 · 8:59 AM Beanworks

We are investigating the root cause and scale of customers impacted with this issue. Will update here ASAP as we learn more.
◐

Investigating
Jan 23 · 8:59 AM Beanworks

We are continuing to investigate this issue.
◉

Monitoring
Jan 23 · 12:58 PM Beanworks

A fix has been implemented, we are monitoring the situation closely
✓

Resolved
Mar 3 · 12:18 PM Beanworks

This incident has been resolved.

Pattern

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