Beanworks Status · History · Incident #11668

RESOLVED

Multiple customers reporting missing mandatory Location field on invoices

Minor · Started Aug 12, 2025 · 8:41 AM

  • Duration

    6h 16m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Multiple customers reporting missing mandatory Location field on invoices

This incident has been resolved.


  • Started

    Aug 12, 2025 · 8:41 AM

  • Resolved

    Aug 12, 2025 · 2:58 PM

  • Duration

    6h 16m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 12 · 8:41 AM Beanworks

    We are currently investigating this issue.

  • Identified

    Aug 12 · 9:34 AM Beanworks

    A mandatory field is missing, which prevents the submission of an invoice for approval. This affects only customers using Intacct. A fix will be applied.

  • Monitoring

    Aug 12 · 11:43 AM Beanworks

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Aug 12 · 2:58 PM Beanworks

    This incident has been resolved.

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