Beanworks Status · History · Incident #11669

RESOLVED

Cambridge Payments: Degraded performance detected

Minor · Started Jul 11, 2025 · 10:59 AM

  • Duration

    6d 2h 26m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Cambridge Payments: Degraded performance detected

This incident has been resolved.


  • Started

    Jul 11, 2025 · 10:59 AM

  • Resolved

    Jul 17, 2025 · 1:26 PM

  • Duration

    6d 2h 26m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jul 11 · 10:59 AM Beanworks

    Cambridge is currently experiencing intermittent payment failures across all three services. They are currently investigating the issue. Please reach out to Quadient AP Support if you are affected by this.

  • Monitoring

    Jul 11 · 1:49 PM Beanworks

    A fix has been deployed by the provider to address the earlier degradation in service.

  • Resolved

    Jul 17 · 1:26 PM Beanworks

    This incident has been resolved.

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