Elevated errors on publication websites

Summary

Elevated errors on publication websites

This incident has been resolved.

• Started

  Feb 17, 2026 · 7:43 PM

• Resolved

  Feb 17, 2026 · 10:25 PM

• Duration

  2h 41m

• Severity

  Critical

• ◐

  Investigating

  Feb 17 · 7:43 PM beehiiv

  We are seeing increased error rates serving newsletter websites and are investigating.

• ◐

  Investigating

  Feb 17 · 8:22 PM beehiiv

  The majority of platform websites are currently unavailable due to an issue with our hosting provider Heroku, their runtime team is also working to resolve the issue.

• ◆

  Identified

  Feb 17 · 8:50 PM beehiiv

  Our upstream provider Heroku has acknowledged the incident and it is working to remediate https://status.salesforce.com/incidents/20003708

• ◆

  Identified

  Feb 17 · 8:51 PM beehiiv

  We are continuing to work on a fix for this issue.

• ◉

  Monitoring

  Feb 17 · 9:39 PM beehiiv

  Newsletter websites are back! We continue to monitor closely.

• ✓

  Resolved

  Feb 17 · 10:25 PM beehiiv

  This incident has been resolved.