Better Impact Status · History · Incident #127267

RESOLVED

Issues with our content delivery network provider

Minor · Started Jun 8, 2021 · 6:29 AM

  • Duration

    1h 29m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Issues with our content delivery network provider

This incident has been resolved.


  • Started

    Jun 8, 2021 · 6:29 AM

  • Resolved

    Jun 8, 2021 · 7:59 AM

  • Duration

    1h 29m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Jun 8 · 6:29 AM Better Impact

    Our CDN (Content Delivery Network) provider is currently experiencing issues that are causing some site pages not to load. We have taken steps to bypass them to restore service. The site is expected to become accessible again within the next 5 minutes.

  • Identified

    Jun 8 · 6:44 AM Better Impact

    It appears that there is a major outage affecting large portions of the internet right now. Our services are up and running, but some of our members will not be able to reach them at the moment. Updates will be provided as we investigate further.

  • Monitoring

    Jun 8 · 7:08 AM Better Impact

    It appears that our services are widely accessible again. We will continue to monitor the situation to ensure our application remains reachable from all portions of the internet.

  • Resolved

    Jun 8 · 7:59 AM Better Impact

    This incident has been resolved.

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