BigCommerce Status · History · Incident #136877

RESOLVED

Unable to export Catalog using Modern Import/Export

Major · Started Sep 14, 2026 · 5:09 PM

Duration

1h 4m
Severity

Major
Detection lead

—
User reports

—

Summary

Unable to export Catalog using Modern Import/Export

This incident has been resolved.

Started

Sep 14, 2026 · 5:09 PM
Resolved

Sep 14, 2026 · 6:14 PM
Duration

1h 4m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Sep 14 · 5:09 PM BigCommerce

We are currently investigating this issue.
◆

Identified
Sep 14 · 5:27 PM BigCommerce

Commerce engineers are continuing to work on a fix for this issue.
✓

Resolved
Sep 14 · 6:14 PM BigCommerce

This incident has been resolved.

Pattern

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Browse full incident history →

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