BigCommerce Status · History · Incident #139140

RESOLVED

Webhooks Delay

Minor · Started Sep 20, 2026 · 2:55 AM

Duration

1h 5m
Severity

Minor
Detection lead

—
User reports

—

Summary

Webhooks Delay

This incident has been resolved.

Started

Sep 20, 2026 · 2:55 AM
Resolved

Sep 20, 2026 · 4:01 AM
Duration

1h 5m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Sep 20 · 2:55 AM BigCommerce

BigCommerce engineers are currently investigating intermittent delays with webhooks delivery to a subset of stores. We will keep you informed with updates as they become available.
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Resolved
Sep 20 · 4:01 AM BigCommerce

This incident has been resolved.

Pattern

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