Bigleaf Networks Status · History · Incident #90234

RESOLVED

Network Performance Issues - ATL

Minor · Started Apr 30, 2026 · 10:53 AM

  • Duration

    2h 6m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Network Performance Issues - ATL

This incident has been resolved.


  • Started

    Apr 30, 2026 · 10:53 AM

  • Resolved

    Apr 30, 2026 · 1:00 PM

  • Duration

    2h 6m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    Apr 30 · 10:53 AM Bigleaf Networks

    We are currently investigating network congestion issues that are impacting a small subset of sites connected to our ATL gateway cluster. To verify if your site is impacted after logging into the <a href="https://app.bigleaf.net">Bigleaf Cloud Connect dashboard</a>, follow this <a href="https://app.bigleaf.net/sites?count=100&column-service_plan=true&column-primary_pop=true&column-primary_te=true&primary_tes=tunnel7.atl.bigleaf.net%3Atunnel7.atl.bigleaf.net">link to a filtered list of your accessible sites that are impacted by these issues.</a>

  • Monitoring

    Apr 30 · 12:30 PM Bigleaf Networks

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Apr 30 · 1:00 PM Bigleaf Networks

    This incident has been resolved.

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