Bigleaf Networks Status · History · Incident #90245

RESOLVED

Network Performance Issues - LAX

Minor · Started Dec 4, 2025 · 11:31 AM

Duration

3h 36m
Severity

Minor
Detection lead

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User reports

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Summary

Network Performance Issues - LAX

This incident has been resolved.

Started

Dec 4, 2025 · 11:31 AM
Resolved

Dec 4, 2025 · 3:08 PM
Duration

3h 36m
Severity

None

Event timeline

How this incident unfolded

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Monitoring
Dec 4 · 11:31 AM Bigleaf Networks

A small subset of customers served out of our Los Angeles PoP may have experienced one minute of service interruption or missing performance metrics between 11:02am and 11:05am PST after an emergency change was made to avoid an upstream provider with congestion issues. We are continuing to monitor network performance after these changes, and all connectivity in this region should be performing as expected.
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Resolved
Dec 4 · 3:08 PM Bigleaf Networks

This incident has been resolved.

Pattern

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