Bitly Status · History · Incident #88530

RESOLVED

Sporadic Login Issues with Support Portal

Major · Started Jan 5, 2026 · 4:42 PM

  • Duration

    1h 21m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Sporadic Login Issues with Support Portal

This incident has been resolved.


  • Started

    Jan 5, 2026 · 4:42 PM

  • Resolved

    Jan 5, 2026 · 6:04 PM

  • Duration

    1h 21m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jan 5 · 4:42 PM Bitly

    Bitly has identified scattered occurrences of login issues concerning our Help and Support Portal and have begun an investigation into the problem.

  • Resolved

    Jan 5 · 6:04 PM Bitly

    This incident has been resolved.

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